Got questions?
We’ve got sun & answers.
Moving abroad comes with a lot of questions — and we totally get it!
Here are the answers to the most common ones from our international students.
SunnyStart helps international students have an easy, stress-free arrival in Spain.
From paperwork and housing to meeting new friends — we make your start bright and simple.
The Basic Pack covers your essential setup (documents, guidance, support).
The Premium Pack gives you full assistance, housing help, and free access to our +Legal Pack and +Sunny Community.
Don’t worry — we’ll guide you! If you’re unsure, you can start with the Basic Pack and add extras later (like +Legal Pack or +Sunny Community). You can also chat with our team before booking.
Super easy! Just pick your pack, fill in a short onboarding form, and make your payment online. We’ll contact you right after to start your setup.
Yes, we have a flexible refund policy if your plans change before we start your onboarding process. Just contact us and we’ll help you out.
Ideally a month or two before your arrival, so we can handle all your paperwork on time.
Yes! Our +Legal Pack gives you full guidance on visas, residence cards (NIE), and other official procedures.
You’ll already have your personal advisor waiting for you. They’ll help you settle in, finish any paperwork, and guide you around your new city.
It’s our network of international students in Spain! You’ll get invitations to events, meet-ups, and group activities — all about connecting and having fun.
You can email us, chat with us directly on the website, or message your advisor if you’ve already joined.
We’re quick to respond — you’re never alone in this process.
Once you submit it, we’ll match you with your personal SunnyStart Advisor — your go-to person for everything. They’ll contact you directly to start organizing your arrival.
We speak English and Spanish — and smiles are universal 🙂
